Incident Response Case Study: Small Business

You may have an idea of what an Incident Response (IR) service is, but what does it look like in action?

In this case study, read a review of how we provided IR services to one of our MSP Partner's small business clients after discovering their network was under attack from a persistent, destructive strain of malware.

Wondering what's inside? Here's a brief overview of the case.

Names and identifying details have been removed for the security of the client.

The Incident

An Emotet malware attack began within the client's environment.

The Client

A Managed Service Provider's (MSP) small business client.

The Environment

The small business with over 250 endpoints had basic security in place, but some unidentified vulnerabilities left the organization susceptible to a cyber attack.

The Outcome

The Emotet Malware was quickly contained and removed from the environment. Learn more about how the IR progressed, how the malware got in, and some helpful security advice by reading more.