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Ascend Technologies & Doextra CRM Solutions Join Forces in PE Backed Merger

 

 

 

Salesforce development and business process capabilities differentiated with managed services offerings. From implementations to ongoing operations and iterative development at any scale, our joined forces provide a full suite of services to drive the most value out of investments in Salesforce.

 

Chicago, Illinois | Des Moines, Iowa, January 5, 2021 – Ascend Technologies, LLC., a leading Midwest IT solution provider, today announced a merger with Doextra CRM Solutions, LLC., a leading firm specializing in custom Salesforce implementations and consulting.

 

With extensive knowledge and background in the insurance and finance industries as well as Salesforce product offerings, Doextra’s team has successfully completed over 750 projects and has maintained a 13-year partnership with Salesforce. With the backing of private equity firm M/C Partners, the two companies will merge to extend and grow their respective strengths in Salesforce solution offerings.

 

“Ascend continues to focus on enabling our clients' digital transformation and journey to the cloud," said Wayne Kiphart, CEO, Ascend. “The merger with Doextra allows us to continue that mission by strongly positioning us with the ability to evaluate and enhance our clients’ business processes as well as implement and improve their existing or new Salesforce solutions. Ascend continues to differentiate it’s value with our ability to manage these solutions in an on-going capacity for our clients. We are excited to welcome Doextra’s entire team of experts to our Ascend family,” continued Kiphart.

 

“At Doextra, we are proud of our 23-year history providing leading-edge CRM solutions to a wide variety of customers on a global basis,” said Brad Williams, CEO, Doextra. “The opportunity to merge with Ascend Technologies gives Doextra the ability to grow our talent and expertise while offering a broader array of high-demand technology services to our prospects and customers. We could not be more excited about the chance to grow our Salesforce practice with Ascend Technologies and M/C Partners, a $2.2 billion private equity firm committed to our success,” said Williams.

 

The combined organizations will have over 195 U.S.-based professionals and offices in Chicago, Illinois and Lincoln, Nebraska.

 

The transaction was facilitated by martinwolf, a leading M&A advisory firm focusing exclusively on the middle-market IT industry.

 

 

Media Inquiries | Heidi Knudsen | hknudsen@teamascend.com | +1 402-807-1337
Sales Inquiries | Christina Nugent | Christina.Nugent@doextra.com | +1 515-460-4677

 

ABOUT ASCEND TECHNOLOGIES
Ascend Technologies is a far cry from your run-of-the-mill managed services provider. Our team of over 150 U.S.-based information technology professionals enable business growth through innovation and technology. Ascend helps business leaders make IT investments with confidence, eliminate cybersecurity threats, meet the needs of the business and optimize user productivity. Businesses endure, grow and innovate on a foundation of efficiently run core IT systems. Ascend makes technology the catalyst for business expansion. To learn more visit teamascend.com.

ABOUT DOEXTRA
Founded in 1997, Doextra is a forward-thinking consulting firm helping companies leverage technology to improve sales, service, marketing, and operational effectiveness. Specializing in custom CRM solutions featuring Salesforce Platform. Doextra is home to experts in Financial Services Cloud, Sales Cloud, Service Cloud, Communities, and AppExchange Solutions. We are a team who delivers technology you can count on. To learn more visit doextra.com.

ABOUT M/C PARTNERS
Based in Boston, M/C Partners is a private equity firm focused exclusively on the communications, information technology services and media sectors. The firm has invested over $2.2 billion of capital into over 130 companies, generally investing in companies with enterprise values of $25 million to $250 million. Related current and prior investments include Cavalier Telephone, Carbon60, Ensono, Everstream, Fusepoint, Denovo, ICG Communications, Involta, Lightower, Neutral Connect Networks, NuVox, Thrive Networks and Zayo Group. The firm has strong institutional backing from the nation’s leading pension funds and endowments as well as a long track record of success. For more information, visit mcpartners.com.

 


 

 

Ascend Technologies & Doextra CRM Solutions Merger FAQs

 

Are Ascend Technologies and Doextra CRM Solutions merging?
Yes, on December 31, 2020, Ascend Technologies and Doextra joined forces in a PE-backed merger.

As an existing Doextra customer, how will this impact me?
Ascend Technologies offers a full suite of IT services in addition to Salesforce offerings including managed cybersecurity, cloud & infrastructure, data management, application management, and service desk to allow your business to endure, grow, and innovate on a foundation of efficiently-run core IT systems.

As an existing Ascend customer with Salesforce services, how will this impact me?
The merger with Doextra will offer a broader portfolio of services and solutions including full-scale project execution and deeper financial services expertise.

Who is Ascend Technologies?
Ascend Technologies is a far cry from your run-of-the-mill managed services provider. Our team of over 150 U.S.-based information technology professionals enable business growth through innovation and technology. Ascend helps business leaders make IT investments with confidence, eliminate cybersecurity threats, meet the needs of the business and optimize user productivity. Businesses endure, grow and innovate on a foundation of efficiently run core IT systems. Ascend makes technology the catalyst for business expansion. To learn more visit teamascend.com.

Who is Doextra?
Founded in 1997, Doextra is a forward-thinking consulting firm helping companies leverage technology to improve sales, service, marketing, and operational effectiveness. Specializing in custom CRM solutions featuring Salesforce Platform. Doextra is home to experts in Financial Services Cloud, Sales Cloud, Service Cloud, Communities, and AppExchange Solutions. We are a team who delivers technology you can count on. To learn more visit doextra.com.

Will I see changes to my invoices?
In the near future you will see a transition of invoices from Doextra to Ascend Technologies. You will receive additional information on future changes.

Who will be my point of contact if I have additional questions?
You will continue to work with the same point of contact as you are today.

Will the name “Doextra” change to “Ascend Technologies”?
For the foreseeable future Doextra will operate as it currently does.

Is there any action that I need to take?
At this time there is nothing that you need to do. You will continue to receive the same business services and support as you always have.